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Terms

This page contains the Terms of Use for our Site. Please read the following information; by using our site, you are agreeing to these terms—so it would be smart for you to know what they are.

Terms of Use

We, Soles Exterminating, Inc operate this Site and social media pages that link here (collectively, “Sites”). This Site is provided for your personal and noncommercial use. By using the Sites, you agree to these Terms of Use (the “Terms”). If you do not agree to the Terms, do not use the Sites. You will still be bound by the Terms as they existed when you last used the Site. We reserve the right to make changes to these terms at any time. Please check back from time to time to ensure you are aware of any updates or changes. THESE TERMS INCLUDE AN AGREEMENT TO SUBMIT ALL DISPUTES TO INDIVIDUAL MANDATORY ARBITRATION – PLEASE READ CAREFULLY.

1. Data Protection

Security. We maintain safeguards intended to protect the integrity and security of the Site. However, we cannot guarantee that the Site will be 100% secure, complete or correct, or that access to the Site will remain uninterrupted.

Registration; User Names and Passwords. To use certain portions of the Site, you may be required to create an account and be issued a password. Your username and password are for your personal use only and should be kept confidential. You are responsible for any use or misuse of your username or password. Please promptly notify us of any confidentiality breach or unauthorized use of your username or password.

Third Party Web Sites; Links. The Site links to other web sites and online services. We have no control over such third parties. We do not endorse their products and services. We are not responsible for the availability, accuracy, or security of such sites.

2. Rules of Conduct

Follow the Law. While using the Site, you are required to comply with these Terms and all applicable laws, rules and regulations.

Respect Others. We also expect users of the Site to respect the rights and dignity of others. Do not use the Site to harass, stalk, threaten or otherwise violate the legal rights of others. Do not impersonate anyone. Do not disrupt the operation of the Site. We reserve the right in our sole discretion to restrict or terminate accounts that do not comports with these Rules of Conduct and to remove any materials that violate these Terms or which we find objectionable.

Indemnity. You agree to defend, indemnify and hold harmless us, and our directors, officers, employees, agents, Affiliates, and representatives, from and against all claims, losses, costs and expenses (including without limitation attorneys’ fees) arising out of (a) your use of, or activities in connection with, the Site; and (b) any violation of these Terms by you or through your account.

Termination. We may terminate your access to the Site at our sole discretion, at any time, and without prior notice. We may immediately deactivate or delete all related information and files.

3. Disclaimer and Limitation of Liability

Disclaimer. THE SITE AND ALL OF ITS TEXT, IMAGES, AND SOFTWARE (COLLECTIVELY, “CONTENTS”) ARE PROVIDED ON AN ‘AS IS’ BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. YOU AGREE THAT YOU MUST EVALUATE, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THE SITE, INCLUDING WITHOUT LIMITATION ANY RELIANCE ON THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY CONTENT AVAILABLE THROUGH OR IN CONNECTION WITH THE SITE.

Limitation of Liability. We recognize that some laws provide consumers specific rights and remedies and prohibit waiver of the same. Except with respect to such laws, you waive all damages under any cause of action other than actual damage for out-of-pocket loss. For example, except with respect to such laws, you waive nominal damages, liquidated damages, statutory damages, consequential damages, presumed damages, as well as the imposition of costs and attorney’s fees.

4. Confidentiality of Communications

Personal Information. Any Personal Information you submit on or through the Site is governed by the Soles Exterminating, Inc Privacy Policy. Please do not submit through the Site any sensitive personal information, as defined by our Privacy Policy.

Additional Communications. Any other information you submit on or through the Site will be treated as non-confidential and non-proprietary. This includes all information you submit directly or indirectly (for example, through the use on a third-party social media site using a hashtag we promote).

5. Intellectual Property

The Site and its Contents, including all trademarks, service marks, and graphical elements, are our sole property unless otherwise expressly noted and are protected by copyright, trademark, patent, and/or other proprietary rights and laws. The Site and its Contents may also contain various third-party names, trademarks, and service marks that are the property of their respective owners. Subject to these Terms, you are granted a personal, non-exclusive, non-transferable and revocable license to use the Site solely for your own personal, non-commercial purposes and solely in accordance with these Terms.

This license is terminable at any time, and does not grant you any additional rights with respect to the Site or its Contents. Soles Exterminating, Inc reserves all other rights. You may not modify, alter or change any Content, or distribute, publish, transmit, reuse, re-post, reverse engineer, or disassemble the Content or any portion thereof for public or commercial purposes, including, without limitation, the text, images, audio and video. Your use of any Content, except as provided in these Terms, without our written permission of is strictly prohibited.

6. Dispute Resolution Terms

Choice of Arbitrator and Rules. Any disputes, claims, and causes of action arising out of or connected with your use of the Site (each, a “Dispute”) must be submitted exclusively to the American Arbitration Association (AAA) to be heard under their Consumer Arbitration Rules. If for any reason, AAA is unable or unwilling to conduct the arbitration consistent with these terms, you and we will pick another arbitrator pursuant to 9 U.S. Code § 5.

Mandatory (Individual) Arbitration. You agree that any Dispute between us shall be resolved exclusively in individual (non-class) arbitration. The parties intend to be bound to the Federal Arbitration Act, 9 U.S.C. § 1 et seq. An arbitration means there will be no jury, and no judge.

Scope of Arbitration. The arbitrator shall exclusively determine all issues as to the Dispute, applying these Terms. The arbitrator shall also determine any question as to whether any Dispute or issue is subject to arbitration. The arbitrator shall not have the power to hear any Dispute as a class action, mass action, or representative action. The arbitrator shall not have any power to issue relief to anyone but You or us.

Exception to Arbitration (Small Claims Court). Disputes that can be fully resolved in small claims court need not be submitted to arbitration.

Choice of Venue (Pinellas County, FL). You agree that any Disputes shall be heard exclusively in Pinellas County, Florida unless otherwise agreed to by the Parties or determined by the arbitrator. You consent to jurisdiction in the State of Florida for all purposes.

Choice of Law (Florida). These Terms and your use of the Site are governed by the laws of the State of Florida, U.S.A., without regard to its choice of law provisions. However, any determination as to whether a Dispute is subject to arbitration, or as to the conduct of the arbitration, shall be governed exclusively by the Federal Arbitration Act, 9 U.S.C. § 1 et seq.

Class Action Waiver. You agree that any Dispute between us shall be resolved in an individual action. Under no circumstances will you file, seek, or participate in a class action, mass action, or representative action in connection with a Dispute.

Remedies Available in Arbitration. The arbitrator may grant any remedy, relief, or outcome that the parties could have received in court, including awards of attorney’s fees and costs, in accordance with the law(s) that applies to the case, except injunctive relief.

Injunctive Relief. The arbitrator may not issue any injunction. If either party in a Dispute seeks injunctive relief, the arbitrator will complete arbitration of the Dispute, issue an award of monetary compensation (if any), and then the party seeking injunctive relief may file a new action in state or federal court in Pinellas County, Florida, solely for injunctive relief. The findings of fact and conclusions of law of the arbitrator shall not be submitted as evidence or constitute precedent in this subsequent suit.

7. Miscellaneous

Notices. Notices to you may be made via posting to the Site, by email, or by regular mail, in our sole discretion. Notices to us should be made using the contact information below.

Evidence. You agree that a printed version of these Terms and of any notice given in electronic form, including by posting to the Site, shall be admissible in judicial or administrative proceedings based upon or relating to these Terms.

Force Majeure. We will not be responsible for any failure to fulfill any obligation due to any cause beyond our control.

Rules for Discounts, Sales, and Promotions. Any discounts, contests, sales, or similar promotions made available through the Site may be governed by specific rules that are separate from these Terms. By participating in any such discounts, contests, sales, or similar promotions, you will become subject to those rules, which may vary from the terms and conditions set forth herein. We urge you to read the applicable rules, which are linked from the particular activity, and to review our Privacy Policy which, in addition to these Terms, governs any information you submit in connection with such activities.

Information or Complaints. If you have a question or complaint regarding the Site, please contact us using the form at the bottom of this page. You may also contact us by writing to Soles Exterminating Inc, 12945 Seminole Blvd, Bldg 1, Ste 9, Largo, FL 33778, or by calling us at 7-7400-4877. Please note that email communications will not necessarily be secure; accordingly, you should never include credit card information or other sensitive information in your email correspondence with us.

8. Changes

Changes to the Site. We may modify or discontinue the Site and its Contents at any time, in our sole discretion.

Changes to the Terms. We may change these Terms at any time. We will provide reasonable notice, including by posting a revised version of these Terms through the Site.

Last updated: March 2020

What our customers are saying . . .

“Service techs were prompt, professional, and super polite. They were thorough in the investigation of my ant problem. They were knowledgeable about the products they were applying. I will use this company again.”
Google Review
“Professional and quick to come out to the house. Did both the outside of the house and as well as the inside for prevention. Very pleased with the service quality and speed of the service.”
Angi Review
“I can't say enough good things about Soles Exterminating. They come every three months and guarantee their work. They are prompt and thorough. I highly recommend them for servicing your home or business!”
Facebook Review
“When my dog was bitten by a poisonous spider, I called Soles Exterminating because they were local and had a five star rating. Boy, did they prove how good they are! They are part of our family now. I highly recommend them!”
Google Review
“Fast, professional, and great service all around. I am deadly afraid of rats and mice. I saw one of each in the home and almost died. Soles came to my house that same morning. Two thumbs up for the entire crew!”
Angi Review
“Soles is fantastic! It is so nice to rely on a company that I can allow into my home when my kids and dogs are there with no worries! They listened to my concerns and went outside to find the source of the problem.”
Google Review
“Affordable, honest, reliable and on time. I’m on a quarterly schedule, but on the rare occasion that I have an uninvited pest, I call them and they exterminate at no extra cost. Highly recommend them.”
Facebook Review
“Soles Exterminating took care of my flea problem when it seemed others couldn't or didn't care. Other companies sent sales people to review my property—then they would send a ‘pest guy.’ Soles is the real deal.”
Angi Review
“We used Soles in our mobile home park for a very large pest problem. They were very polite and worked extremely hard to eradicate our problem. I highly recommend them—they will be our first call with any future pest issues.”
Google Review
“A family-owned business that I've used for several years starting with my previous condo. The family is super friendly, trustworthy, and they get the job done.”
Facebook Review

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